All Posts

My collections career began October 20, 1997, I was trained to focus on numbers, delinquencies, and recovery rates. Success was measured...

Whitney Houson sang that "the children are the future" however too often our sons and daughters are expected to rise without the roots...

I want to talk about something personal: the idea of being the “black sheep” with the “black face.” It’s more than a metaphor. It’s a...